Contact Support
We're here to help you succeed
Have questions about CountyHeroes? Need help with your account? We're here to support your cricket journey.
Live Chat
Instant help for urgent issues
Available 9 AM - 6 PM IST
Quick support on WhatsApp
Business hours only
Frequently Asked Questions
How do I reset my password?
Go to the login page and click "Forgot password?" to receive a reset link via email.
How do I upgrade to Pro?
Visit our pricing page and click "Upgrade to Pro" to access paid gigs and unlimited features.
Can I cancel my subscription?
Yes, you can cancel anytime from your account settings. No auto-renewal means no surprise charges.
How do gig payments work?
CountyHeroes doesn't handle payments. All financial arrangements are between users. Always verify payment terms before accepting gigs.
How do I claim my player profile?
Go to Profile → Claim Player Profile and provide verification details to link your account with your cricket statistics.
Is my data secure?
Yes, we use industry-standard security measures. Read our Privacy Policy for details.
Send us a Message
Can't find what you're looking for? Send us a detailed message and we'll get back to you.
Note: For the fastest response, please email us directly at support@countyheroes.com
For now, please email us directly for the fastest response.
Support Hours
Monday - Friday: 9:00 AM - 6:00 PM IST
Saturday: 10:00 AM - 4:00 PM IST
Sunday: Closed
Email support available 24/7 with response within 24 hours